Terms and Conditions

Terms and Conditions

The applicant accepts these conditions on behalf of all members of the party.

Only persons mentioned on this booking form may use the property. Any extra persons will terminate the booking with all loss of money Smoking is not permitted in the premises, neither are animals. If there is violation we may terminate your stay and undertake necessary cleaning from your security deposit.

Check in /check out.

The properties are available from 4 pm  on the day of arrival,  and must be vacated by 10 am on the day of departure. (It may be possible to change these times but you must request this prior to your departure.)

Your responsibilities.

The party must treat the property, its furniture, fittings, utensils, and other facilities with respect. Windows and doors are to be kept closed to stop damage to the air conditioning. Any loss or damage must be reported immediately to the management company. The applicant must make good or pay for any loss, damage, or breakage. We, or our booking agent reserve the right to withhold any money from the security deposit or charge the applicants for any damage caused to the property or its contents by any member of the party. If the property is not being treated in a satisfactory way the management company has the right to terminate your stay with the loss of all money.

Safety.

Children must be supervised by an adult in the pool area. Glass and breakable crockery must not be taken into surrounding of the pool area. Food must not be left on the patio decks due to ant infestation.

Cleaning.

The property will be cleaned prior to your arrival and after your departure. Should you require daily maid service or a weekly clean this must be requested prior to your departure. Although the property will be cleaned after your departure it must be left in an orderly state, all kitchen utensils should be washed. Should the property require extensive cleaning then we or our booking agents
reserve the right to any money from the security deposit to pay for the extra cleaning.

Problems.

Any complaints related to the property must be reported to the management company within 24 hours of any problem arising, who will endeavor to put thing right. We will not consider any complaint not registered with the management company during your stay. You are made aware that air conditioning can take several days to fix and we will try our best to have a representative to you as soon as possible this however does not constitute a refund. If the air conditioning freezes due to windows and doors being left open we reserve the right to deduct money from your security bond.

Climate.

The applicant is hereby made aware that Florida has a tropical climate, it is the home of many insects etc. All homes are treaty on a regular basis against such unwanted visitors but inevitably, they occasionally they will find their way inside the property. They are best eradicated by spraying with the appropriate product or notify the management agents. Please do not leave food out unwrapped as ants will find their way in.

Booking/cancellations.

Full payment including refundable security deposit is required 8 weeks prior to departure. The applicant must notify any Additions, or alterations, to the booking form in writing. We have the right to cancel the booking or refuse the alteration. Numbers using the villa will be checked by the management company and if not in coherence with the booking form you will be asked to leave
and all money forfeited.

Applicants canceling up to 8 weeks before departure will lose their deposit. Applicants canceling less than 8 week before their departure will be liable for the total cost of their booking.

It is your responsibility to ensure that you and those for which you are booking are in possession of valid Passports and any appropriate visas.

Applicants are strongly recommended to take out adequate holiday insurance to cover cancellations, accidents, illness, or damage.